An Excerpt from
The 100/0 Principle
by Al RitterWhat is the most effective way to create and sustain great relationships with others? It's The 100/0 Principle: You take full responsibility (the 100) for the relationship, expecting nothing (the 0) in return.Implementing The 100/0 Principle is not natural for most of us. It takes real commitment to the relationship and a good dose of self-discipline to think, act and give 100 percent.The 100/0 Principle applies to those people in your life where the relationships are too important to react automatically or judgmentally. Each of us must determine the relationships to which this principle should apply. For most of us, it applies to work associates, customers, suppliers, family and friends.
- STEP 1 - Determine what you can do to make the relationship work...then do it. Demonstrate respect and kindness to the other person, whether he/she deserves it or not.
- STEP 2 - Do not expect anything in return. Zero, zip, nada.
- STEP 3 - Do not allow anything the other person says or does (no matter how annoying!) to affect you. In other words, don't take the bait.
- STEP 4 - Be persistent with your graciousness and kindness. Often we give up too soon, especially when others don't respond in kind. Remember to expect nothing in return.
At times (usually few), the relationship can remain challenging, even toxic, despite your 100 percent commitment and self-discipline. When this occurs, you need to avoid being the "Knower" and shift to being the "Learner." Avoid Knower statements/ thoughts like "that won't work," "I'm right, you are wrong," "I know it and you don't," "I'll teach you," "that's just the way it is," "I need to tell you what I know," etc.Instead use Learner statements/thoughts like "Let me find out what is going on and try to understand the situation," "I could be wrong," "I wonder if there is anything of value here," "I wonder if..." etc. In other words, as a Learner, be curious!Principle ParadoxThis may strike you as strange, but here's the paradox: When you take authentic responsibility for a relationship, more often than not the other person quickly chooses to take responsibility as well. Consequently, the 100/0 relationship quickly transforms into something approaching 100/100. When that occurs, true breakthroughs happen for the individuals involved, their teams, their organizations and their families.
As I said before, this could be the most important book you'll ever read. It also makes a terrific gift for friends, family members and employees on your team.
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Mac Anderson
Founder, Simple Truths
Mac Anderson
Founder, Simple Truths
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His accomplishments in these three unrelated industries provide some insight into his passion and leadership skills. He also brings the same passion to his speaking where he speaks to many corporate audiences on a variety of topics, including leadership, motivation and team building.
Mac has authored or co-authored twelve books, which have sold more than 3 million copies. They include: 212°...The Extra Degree, Change is Good...You Go First, You Can't Send a Duck to Eagle School, The Power of Attitude, The Essence of Leadership, The Nature of Success, The Dash, Charging the Human Battery, Finding Joy, Customer Love, Motivational Quotes and Learning to Dance in the Rain.
For more information about Mac, visit www.SimpleTruths.com.
